Overcome Challenges

ANTENNA was created to help address some of the challenges facing central government and the civil service today.

How ANTENNA helps

Along with other considerations and strategies, financial challenges have led many central government departments and agencies to consider sharing services, cloud contact centres, workforce management and collaborative tools to drive efficiencies.

At a time of restricted budgets and employee resource, departments are looking to new technology to transform and reduce the cost of how they work and deliver services to citizens.

ANTENNA helps to resolve financial challenges by lowering the cost of access to new communications technologies. The shared nature of our secure community cloud solution makes new technology more affordable and less risky for the public sector.

It can also help to reduce the cost of back office corporate services via asset sharing, not just with IT, but buildings, resources, management and minimised processing costs. ANTENNA is easy to buy and install via Crown Commercial Services framework RM3808, and can be scaled up or down as needs and locations change.

Through ANTENNA’s secure, resilient, community cloud-based technology, the apparatus of government continues seamlessly while tens of thousands of civil servants and ministers are able to comply with social distancing requirements and work in a distributed manner, whether from home or from Whitehall.

ANTENNA is built in the cloud and therefore enables employees to work wherever they are. Our shared communication and collaboration tools are designed to work wherever and whenever they are required, empower collaboration across multiple locations.

At a time of restricted budgets and employee resource, departments are looking to new technology to transform and reduce the cost of how they work and deliver services to citizens.

ANTENNA helps to resolve financial challenges by lowering the cost of access to new communications technologies. The shared nature of our secure community cloud solution makes new technology more affordable and less risky for the public sector.

It can also help to reduce the cost of back office corporate services via asset sharing, not just with IT, but buildings, resources, management and minimised processing costs. ANTENNA is easy to buy and install via Crown Commercial Services framework RM3808, and can be scaled up or down as needs and locations change.
ANTENNA frees up departments to focus on core objectives and service functions.

On average government departments can expect to see savings of up to 40% by joining ANTENNA.

Cyber and financial security and data protection regulations, including the General Data Protection Regulation (GDPR) introduced in 2018 which governs data privacy, place stringent security obligations on the public and private sector. ANTENNA is fully compliant. All our solutions are fully PCI DSS compliant for those government agencies that take citizen payments.

The ANTENNA team has the highest security clearance and the service is hosted from secure, accredited UK Government data centres with best-in-class security management.

ANTENNA offers an integrated, omnichannel contact centre platform which allows flexibility for both citizens and employees. It provides flexibility and agility to respond to user requirements and demand. It caters for diverse workforces and workplaces, allowing remote working if necessary, with a seamless user and customer experience.

ANTENNA is easily scaled, to manage growth and change. And it’s future proofed – simple to upgrade and integrate new tools and applications, but at reduced cost because it’s shared.

As a result, it is a platform which delivers better ways of working, an enhanced customer journey and improved flexibility for your workforce.

Security enhancements come along regularly, but with ANTENNA there’s no need for a costly redevelopment. Shared services mean reduced outlay, which means that obsolete technology is less of a headache, while new, easily added applications will help improve service delivery.

ANTENNA provides for anytime, any device communication with secure, resilient video conferencing available on any user device.
Our shared technology platform helps foster a collaborative working environment. ANTENNA’s collaboration tools help to improve performance, whether between individuals, teams or departments, in the office or remote.

As technology evolves rapidly, ANTENNA evolves with it. And with your needs.