The shared communication, collaboration and contact centre service for Central Government.

Lowering the cost of ICT across Government

What is ANTENNA?
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Integrates with everything

Introducing ANTENNA

Designated as Critical National Infrastructure; ANTENNA is a shared service that saves taxpayer money, enables collaboration and improves citizen access to services.

Delivered via a secure, private, cloud-based enterprise platform and network; ANTENNA is hosted in highly secure, resilient Government accredited data centres.

ANTENNA is supported by a dedicated service-desk, with a project office and professional services team based in Westminster; manned by the UK’s largest team of SC and DV level security cleared engineers.

ANTENNA provides services to nearly 40,000 central government users and is saving millions of taxpayers’ money.

Powering Central Government

In partnership with the Prime Minister’s Office

“The ANTENNA programme was formed because we wanted to share our ICT infrastructure with other Departments in a way that’s not been achieved before. The approach taken by the Prime Minister’s Office meant that by utilising existing equipment, we could reduce costs, improve service and provide expert support to Departments in a way that they’ve not experienced previously,”

Malcolm Coates MBE
Director of ICT, Prime Minister’s Office

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Why use ANTENNA

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Secure

Hosted in Tier IV government data centres and manned by Security Checked (SC) and Developed Vetting (DV) level cleared engineers, ANTENNA adheres to all relevant government standards and provides the highest levels of security.

Feature Rich

Our best of breed technology partners ensure ANTENNA offers a full suite of voice, mobile, contact centre, video, messaging and collaboration services. Our expertise at integrating complex systems means everything works together seamlessly.

Flexible

ANTENNA offers the flexibility to quickly add or remove users and functionality. New users, Moves and Changes and additional functionality can be handled remotely either by our Service Desk, directly by your own team or via our IT Service Management tool (ITSM).

Quick to Deploy

ANTENNA’s cloud-based services are already deployed in government data centres and are on the Public Services Network (PSN). Services can be deployed and fully operational in a matter of days.

Easy to Buy

The ANTENNA service is available on the CCS RM3808 Network Services framework; for straightforward requirements public sector customers simply logon to the government's ​eMarketplace​ and place a direct order.

Cost Saving

ANTENNA is a genuine shared service with all the economies of scale that this provides; delivered on an opex subscriber model, most government departments are seeing between 25% to 40% savings compared to existing services.

Business Continuity

ANTENNA provides disaster recovery and business continuity benefits as standard; agents and back office employees can be switched to remote working instantly; services can be redirected in the event of office closure or reduced staffing levels.

Enables Remote Working

ANTENNA enables employees and contact centre agents to work anytime, anyplace, anywhere with full mobility. Our ANTENNA.net connectivity provides the same levels of security whether employees are on site or remote.

Services

ANTENNA offers a comprehensive range of communications, collaboration and contact centre solutions to our Central Government customers. Our award winning services are helping deliver key government targets on cost savings, increased collaboration and improved citizen experience.

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TELEPHONY

Highly-available, fully-resilient, feature rich cloud telephony; accredited to the highest levels of security; available from any device, anywhere.

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COLLABORATION

From simple, but secure, audio-conferencing via dedicated dial-in numbers to our full suite of integrated collaboration capabilities; ANTENNA has the right collaboration solution for Central Government departments and agencies.

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CONTACT CENTRE

ANTENNA contact centre solutions seamlessly integrate traditional voice, digital channels and self-service to streamline citizen access to government services.

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Conferencing

From simple, but secure, audio-conferencing via dedicated dial in numbers to our full suite of audio and video conferencing capabilities; ANTENNA has the right conferencing solution for all Central Government departments and agencies regardless of size and complexity.

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MOBILE

ANTENNA Mobile: our fully managed mobile service; from device setup and security through to one bill; fully integrated analytics and a single point of contact for all your fixed line and mobile communications requirements.

ANALYTICS

ANTENNA Analytics provides you with the insight to fully capitalise on your telephony, Unified Communication and Collaboration investments; identify cost savings, drive adoption and deliver new ways of working.

Case Studies

FSA

Read how ANTENNA has delivered secure remote working and collaboration services for the Food Standards Agency.

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Prime Minister's Office

Understand the vision behind the ANTENNA service and how the project is saving money and delivering increased collaboration across government.

View case study

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FourNet works with some of the most secure, critical and commercially driven organisations in the UK. 

Our expertise is in transitioning and integrating complex, legacy systems to deliver the latest communication, collaboration, and contact centre capabilities.

We provide the knowledge and technical expertise to help our customers achieve their digital transformation and customer experience goals. We are immensely proud to be partnering with the Prime Minister’s Office to deliver the groundbreaking ANTENNA service for Central Government.