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Who is ANTENNA for?
A true shared service for Central Government and all Critical National Infrastructure providers; saving money; streamlining communication and improving citizen access to services.
Who is ANTENNA for?
Critical National Infrastructure is classified as those facilities, systems, sites, information, people, networks and processes necessary for a country to function - and upon which daily life depends. These include chemicals, civil nuclear, communications, defence, emergency services, energy, finance, food, government, health, space, transport and water services.
Critical National Infrastructure organisations are under considerable pressure to solve major societal challenges. From the threat of climate change, the cost-of-living crisis, recovery from the pandemic, and the increased risk from hostile nation states; providers of services necessary for the country to function have never faced such a range of serious threats.
Because of their critical role to society and the high sensitivity of the data they often handle, achieving digital advantage for these high trust organisations is distinct from other sectors.
Failure to digitally innovate could result in an increase in cyber threats, economic disadvantage, and an inability to properly protect and serve citizens.
Digital Transformation for CNI providers
For those sectors delivering critical services, whether this is the delivery of government services, safeguarding the nation’s health and wellbeing or the delivery of financial services that are fundamental to the ongoing running of the nation; there is a much higher responsibility and duty of care.
The barriers to digital transformation are even higher in these sectors but the benefits of unlocking digital advantage are even more critical to protect and service the UK and its citizens now and in the future.
Secure by design, ANTENNA offers CNI organisations a trusted, reliable, highly secure service which assists high trust bodies in complying with UK government cyber security, digital and data, and national resilience strategies.
Energy
Emergency Services
Government
Our History
2022
ANTENNA Mobile
ANTENNA Mobile is launched, providing business-class mobile communications fit for the hybrid-working era. It enabled public sector customers to access full call and text recordings plus comprehensive data analytics on usage, when the mobile phone is equipped with an ANTENNA SIM or eSIM. ANTENNA Mobile allows customer compliance teams to have access to SMS messages and call recordings for compliance or training purposes.
2020
Teams Integrations
Microsoft Teams is integrated into ANTENNA 2.0. This enabled our central government customers to use Teams for all their employee collaboration requirements: presence, IM, document sharing and editing etc, with the added security and reliability of anytime, anyplace ANTENNA. Calls could be made or received to people outside the Teams environment at no extra cost.
2020
2020 ANTENNA 2.0
ANTENNA formally launches full range of telephony, collaboration and contact centre services to UK central government. Led by our innovation framework, ANTENNA is constantly innovating – this launch consolidates all the individual department innovations into the ANTENNA range of services.
2020
Designated Critical National Infrastructure
ANTENNA is designated as Critical National Infrastructure. Along with parent company FourNet employees, engineers delivering the ANTENNA service are classified as key workers; working through the initial lockdown and beyond to deliver 100% uptime.
2020
COVID-19 Coronavirus response
In less than two weeks, ANTENNA enables remote working for thousands of customer agents and back-office employees; helping to deliver the government’s social distancing strategy to slow the spread of the deadly coronavirus.
2019
Her Majesty’s Courts & Tribunals Reform
ANTENNA is chosen to deliver a £16.3m transformation technology project to support the delivery of the new Courts & Tribunals Service Centres across the UK, transforming UK citizens’ access to justice.
2019
CCS Network Services Framework
ANTENNA expands the range of services it can offer to the public sector under the RM3808 framework: data access, telephony and conferencing services as well as unified communication and contact centre solutions.
2019
National Crime Agency
National Crime Agency joins the ANTENNA platform. With a full suite of secure cloud telephony, contact centre and collaboration technologies; ANTENNA delivers always-on, secure services to one of the most critical agencies in the UK.
2018
Food Standards Agency
The Food Standards Agency turned to ANTENNA as they had an increasing need to become more agile, enabling more employees to work remotely. Through ANTENNA, the FSA were able to improve collaboration for remote employees and across all of their offices in London, York, Cardiff, Belfast, and Birmingham.
2017
Bank of England
The Bank of England chooses ANTENNA to deliver its cutting-edge Better Ways of Working communication and collaboration program. ANTENNA has enabled the Bank to work from multiple locations and remotely in a way that wasn’t possible before. The program also rationalised a wide range of different tools and systems into one simple user interface.
2016
ANTENNA 'Go Live'
ANTENNA is formed to deliver the PMO and Cabinet Office vision of creating a shared service delivering telephony services across central government departments to encourage collaboration and save taxpayer money.
Easy to Procure
The ANTENNA service is easily procured. It’s available on the G-Cloud and CCS RM6116 Network Services 3 (NS3) framework. ANTENNA is accredited to supply a full suite of communications, collaboration, cybersecurity, networking and contact centre services under the framework. Straightforward requirements can be purchased directly from the government eMarketplace. To discuss more complex requirements or how we can support you in delivering your digital transformation goals, please get in touch.
Trusted & Accredited
We are ISO27001 and Cyber Security Plus certified. We adhere to the Cabinet Office Security Policy Framework, the National Cyber Security Centre guidelines and the UK NACE (UK National Authority for Counter Eavesdropping) standards. FourNet work in accordance with ISO14001, ISO20000 ITIL service desk standard, ISO45001 health and safety and ISO22301 Business Continuity Management.
How we Work
ANTENNA aligns people, process and technology behind a common vision.
Our consultants and business analysts will work with you to understand the business goals you are aiming to achieve, whether that is transforming your Citizen Experience (CX), redesigning your network to support new hybrid ways of working or delivering robust cybersecurity solutions.
We will share best practice from our current customers and will work with you to build your business case and demonstrate the value for money and ROI from implementing ANTENNA.