Discover the benefits of working with ANTENNA

Operational Efficiency

The government’s roadmap for Digital and Data commits to driving efficiency opportunities for government and delivering value for the taxpayer, with potential savings of over £1 billion through digital transformation, eliminating paper-based services and processes. ANTENNA’s range of best-in-class solutions can help automate non value-added processes, enable self-service options and improve process efficiency across government.

Cybersecurity & Resilience

Digital transformation ambitions across government. innovation and hybrid working patterns have created opportunities but also increased risks. ANTENNA’s highly resilient cybersecurity solutions offer an integrated service across the entire network architecture, with one point of call for cyber security across the whole technology stack: from infrastructure to applications.

Cloud Transition

As the civil service seeks to meet government ambitions contained in various strategies, the transition to cloud has become an ever more important goal.

Citizen Experience

Citizens’ expectations have changed, partly because of the pandemic. They want greater digital options and to get in touch when they choose using their own contact channel of choice. Optimising your first contact resolution will help reduce costs, improve efficiency and save money for the taxpayer. ANTENNA’s CX solutions are outcome focused, data led, technology enabled. Our expert CX team will  streamline your citizen journey using best practice benchmarking and data diagnostics to find the best solution to solve your problems

Digital Transformation

ANTENNA helps deliver the government's Digital Transformation strategy: transforming citizen facing services via the delivery of omnichannel contact centre solutions and aiding departmental and agency transformation by empowering communication and collaboration capabilities.

Communication and Collaboration

The Central Digital and Data Office (CDDO) has highlighted in its strategies “a new era of collaboration.” The move to a much more flexible workforce and hybrid working practices have encouraged the growth in collaborative tools. ANTENNA’s Unified Communications and Collaboration solutions allow individuals and teams to work together, securely, in real time wherever they are.